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Warranties

Karcher Warranties

Campbell Hausfeld Warranties

DEWALT Warranties

Maxus Warranties

Black Max Warranties

Briggs and Stratton Warranty

Generac Warranty

Powerwasher | Taskmaster Warranty

Simpson Warranty



Warranty Information

Karcher Rapid Exchange Program - New Electric Pressure Washers

Karcher offers the Rapid Exchange Program for all New Karcher electric pressure washers. The Rapid Exchange Program bypasses the hassles of a traditional repair program by providing a quick and free replacement for a pressure washer that requires in-warranty repairs. Instead of making you wait for the repairs, Karcher will send you a replacement unit that has been thoroughly examined and certified by their quality assurance team. In the event that they do not have a replacement model that exactly matches your model, a comparable or upgraded unit in performance and value from their current product range will be sent to you. This program is provided at no additional cost to you.

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New Electric - After the 30-Day "No questions asked" Return Period

  • Rapid exchange program, valid to 1 year after purchase.
  • Customer calls 1-800-537-4129 validates claim and gives credit card info for processing. The credit card is not charged. A temporary authorization is placed for all participants and is necessary because Karcher sends a replacement unit before they receive the customers original unit. When Karcher receives the original unit within the specified timeframe, the temporary authorization will be removed from the credit card.
  • KRS ships new or remanufactured product to customer.
  • Customer returns defective unit to KRS.

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Limited 12 Month Warranty - New Electric Pressure Washers (Karcher K-Series)

This Karcher product is warranted by Karcher to be free of defects in workmanship and materials under normal use for a period of one (1) year on parts and labor.

Specific warranty applies to:

  • Electric motors and pumps carry a one (1) year parts and labor warranty.
  • Frames, handles and other structural components carry a one (1) year parts and labor warranty.
  • Electrical components, switches, etc. will be warranted for one (1) year on parts and labor.
  • Standard accessories and attachments are warranted for a ninety (90) day period.
  • Any commercial, industrial or rental use of this equipment will reduce the warranty to thirty (30) days.

The warranty period is calculated from the date of purchase by the end user and covers cost for replacement parts / equipment and warranty labor performed. In order to verify a warranty situation, the machine must be evaluated by Karcher Customer Support by calling 1-800-537-4129. A copy of the original purchase receipt or gift receipt from the original retailer must also accompany the warranty claim.

Karcher's obligation under this warranty shall strictly be limited, at Karcher's option, either to repair or exchange through Karcher's Rapid Exchange Program, during the warranty period any product which, in the opinion of the manufacturer, shows defect in workmanship or material. To learn more about the Rapid Exchange Program, please visit www.karcherresidential.com. All decisions of Karcher with regard to this limited warranty shall be final.

This warranty does not cover:

  • Merchandise sold as reconditioned, used, demonstration or floor models.
  • Merchandise purchased on eBay and other online auction web sites.
  • Damage caused by misuse, neglect, accident, abuse, improper handling, freezing, normal wear and tear or non-compliance with operator's manual.
  • Damage caused by water sediment, contaminated water supply or use of chemicals and detergents not approved by or recommended by Karcher.
  • Damage caused by acts of nature such as floods, fires, earthquakes, lightning strikes, etc.
  • Devices or accessories not distributed or approved by Karcher. Any use of such said devices or accessories will void implied warranty.
  • Repairs made by the end user or any service center not authorized by Karcher. Any such tampering with Karcher equipment or accessories will void the implied warranty.
  • Any cost for shipping by the customer or authorized service center of the alleged defective part or equipment.

This warranty is non-transferable and applies only to products purchased through a Karcher authorized reseller in the United States and Canada. This warranty gives you specific legal rights. You may have other rights, which vary by country and state/province.

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New Gas - After the 30-Day "No questions asked" Return Period

Refer product to authorized service center.

Limited 12 Month Warranty - New Cold Water Gasoline Pressure Washers (Karcher G- and HD-Series)

This Karcher product is warranted by Karcher to be free of defects in workmanship and materials under normal use for a period of one (1) year on parts and labor.

Specific warranty applies to:

  • Pumps are warranted for one (1) year on parts and labor.
  • Frames, handles and detergent tanks, as well as other structural components, carry a one (1) year parts and labor warranty.
  • Standard accessories and attachments are warranted for a ninety (90) day period.
  • Any commercial, industrial or rental use of this equipment will reduce the warranty to ninety (90) days.

The warranty period is calculated from the date of purchase by the end user and covers cost for replacement parts / equipment and warranty labor performed. In order to verify a warranty situation, the machine must be evaluated by an Authorized Karcher Service Center. A copy of the original purchase receipt or gift receipt from the original retailer must also accompany the warranty claim. To locate the nearest authorized Karcher service center, please visit our website at www.karcherresidential.com.

Karcher's obligation under this warranty shall strictly be limited, at Karcher's option, either to replace or repair, through Karcher direct or through an Authorized Karcher Service Dealer without charge during the warranty period any part, which in the opinion of the manufacturer, shows defect in workmanship or material. Service will be scheduled according to the normal work flow and business hours at the service center, and availability of replacement parts. All decisions of Karcher with regard to this limited warranty shall be final.

This warranty does not cover:

  • Merchandise sold as reconditioned, used, demonstration or floor models.
  • Merchandise purchased on eBay and other online auction web sites.
  • Damage caused by misuse, neglect, accident, abuse, improper handling, freezing, normal wear and tear or non-compliance with operator's manual.
  • Damage caused by water sediment, contaminated water supply or use of chemicals and detergents not approved by or recommended by Karcher.
  • Damage caused by acts of nature such as floods, fires, earthquakes, lightning strikes, etc.
  • Devices or accessories not distributed or approved by Karcher. Any use of such said devices or accessories will void implied warranty.
  • Repairs made by the end user or any service center not authorized by Karcher. Any such tampering with Karcher equipment or accessories will void the implied warranty.
  • Any cost for shipping by the customer or authorized service center of the alleged defective part or equipment.
  • Reconditioned Products

This warranty applies only to parts and equipment manufactured by Karcher. Equipment provided, but not manufactured by Karcher (such as gasoline engines) are subject to warranties and service through said manufacturers' service centers according to the terms and conditions provided by the respective original equipment manufacturer. Karcher is not authorized and has no responsibility to provide warranty service for such equipment.

This warranty is non-transferable and applies only to products purchased through a Karcher authorized reseller in the United States and Canada. This warranty gives you specific legal rights. You may have other rights, which vary by country and state/province.

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30 Day CPO Money Back Guarantee - Reconditioned Pressure Washers

Money Back Guarantee We are committed to customer satisfaction. All our products are covered by CPO's 30 Day Money Back Guarantee. If you aren't happy with your purchase, send it back unused within 30 days and we will refund the amount of the merchandise ordered. Please note that CPO's 30 Day Money Back Guarantee is for the amount of the merchandise ordered and does not cover any additional expenses related to installation, materials, etc. The customer is responsible for the return shipping costs unless an incorrect or defective product was shipped. Click here for more information on our return policy.

For further assistance or questions about our CPO 30 Day Money Back Guarantee please call toll free 1-800-714-0918

For your nearest independent Authorized Karcher Service Dealer Center in the USA or Canada please call (800) 537-4129.

This warranty is non-transferable and applies only to products purchased through a Karcher authorized reseller in the United States and Canada. This warranty gives you specific legal rights. You may have other rights, which vary by country and state/province.

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To register your pressure washer online, click here. Online registration is quick, free and provides you with a confirmation email for your records.

The warranty on new DEWALT pressure washers is as follows:

DEWALT pressure washers model year 2008 (black frames) have a 2 year all components covered warranty.

They can be returned to the retailer, with a receipt up to 30 days for an exchange or refund. After 30 days they would have to go to a DEWALT Factory service center for warranty repair. The DEWALT Factory service centers will not take anything back for an exchange, it would have to be repaired.

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The warranty on reconditioned DEWALT pressure washers is as follows:

DEWALT warrants reconditioned pressure washers to the original purchaser who uses the product in a commercial application or consumer application for a period of 30 days to be free of defects in material and workmanship from the date of purchase. Product covered under this warranty include reconditioned pressure washers only. This warranty on reconditioned product does not include air compressors, air tools and generators.

DEWALT will replace or repair, at their option, products or components which have failed within the warranty period. Service will be scheduled according to the normal work flow and business hours at the service center location, and the availability of replacement parts. All warranty decisions with regard to this limited warranty shall be final.

Responsibility of Original Purchaser

  • To process a warranty claim on this product, the product must be evaluated by a factory-owned or authorized service location. For locations nearest you, call 1-800-433-9258 or visit ServiceNet.
  • Original cash register receipts must be presented as proof of purchase date for warranty work on all reconditioned product.

THIS WARRANTY DOES NOT COVER

  • Merchandise sold as rental equipment, or floor or display models.
  • Merchandise that has become damaged or inoperative because of ordinary wear, misuse*, cold, heat, rain, excessive humidity, freeze damage, use of improper chemicals, negligence, accident, failure to operate the product in accordance with the instructions provided in the owners manual(s) supplied with the product, improper maintenance, the use of accessories or attachments not recommended by us, or unauthorized repair or alterations.
  • A pressure washer pump that is not properly maintained and/or operated without water flowing through the pump will show significant performance drop-off from its intended rating and is not covered under warranty.
  • Repair and transportation costs of merchandise determined not to be defective.
  • Costs associated with assembly, required oil, adjustments or other installation and start-up costs.
  • Expendable parts or accessories supplied with the product which are expected to become inoperative or unusable after a reasonable period of use, including but not limited to, sanding disks or pads, saw and shear blades, grinding stones, springs, chisels, nozzles, o-rings, air jets, washers and similar accessories.
  • Merchandise sold which has been manufactured by and identified as the product of another company, such as gasoline engines. The product manufacturer's warranty, if any, will apply.
  • ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL LOSS, DAMAGE, OR EXPENSE THAT MAY RESULT FROM ANY DEFECT, FAILURE OR MALFUNCTION OF THE PRODUCT IS NOT COVERED BY THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
  • IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO 30 DAYS FROM THE DATE OF ORIGINAL PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

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Campbell Hausfeld Pressure Washer Limited Warranty

NEW Pressure Washers: From the date of purchase by the original purchaser as follows: Standard Duty - One Year, Serious Duty - Two Years, Extreme Duty - Three Years, Maxus Brand Serious Duty - Three Years, Maxus Brand Extreme Duty - Five Years.

RECONDITIONED Pressure Washers: From the date of purchase by the original purchaser as follows: 90 Day Limited Warranty.

WHO GIVES THIS WARRANTY (WARRANTOR): Campbell Hausfeld / Scott Fetzer Company, 100 Production Drive, Harrison, Ohio, 45030, Telephone: (800) 330-0712

WHO RECEIVES THIS WARRANTY (PURCHASER): The original purchaser (other than for purposes of resale) of the Campbell Hausfeld pressure washer.

WHAT IS COVERED UNDER THIS WARRANTY: Substantial defects on material and workmanship which occur within the duration of the warranty period on any Campbell Hausfeld Pressure Washer supplied or manufactured by the Warrantor with the exceptions noted below.

WHAT IS NOT COVERED UNDER THIS WARRANTY:

  • Implied warranties, including those of merchantability and FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED FROM THE DATE OF ORIGINAL PURCHASE AS STATED IN THE DURATION. If this pressure washer is used for commercial, industrial or rental purposes, the warranty will apply for ninety (90) days from the date of purchase. Some States do not allow limitation on how long an implied warranty lasts, so the above limitations may not apply to you.
  • ANY INCIDENTAL, INDIRECT, OR CONSEQUENTIAL LOSS, DAMAGE, OR EXPENSE THAT MAY RESULT FROM ANY DEFECT, FAILURE, OR MALFUNCTION OF THE CAMPBELL HAUSFELD PRESSURE WASHER. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. C. Any failure that results from shipping damage, accident, purchaser’s abuse, neglect or failure to install and operate pressure washer in accordance with instructions provided in the owner’s manual(s) supplied with product.
  • Pre-delivery service, i.e. assembly, oil or lubricants and adjustment.
  • Items or service normally required to maintain the pressure washer.
  • Gasoline engine and components are expressly excluded from coverage under this limited warranty. Such components should be returned by the purchaser to the original manufacturer or to its authorized repair stations for service.
  • Additional items not covered under the warranty:

    • Normal wear items such as high pressure hoses, water and oil seals, o-rings, valves, lances and spray tips.
    • Motor brushes (Electric models only).
    • Cosmetic defects that do not interfere with functionality.
    • Rusted components.
    • Pump wear or valve damage caused by using improper oil, oil contamination or by failure to follow proper oil maintenance guidelines.

RESPONSIBILITIES OF WARRANTOR UNDER THIS WARRANTY: Repair or replace, at Warrantor’s option, pressure washer or component which is defective, has malfunctioned and/or failed to conform within duration of the warranty period.

RESPONSIBILITIES OF PURCHASER UNDER THIS WARRANTY:

  • Provide dated proof of purchase and maintenance records.
  • Deliver or ship the Campbell Hausfeld pressure washer or component to nearest Campbell Hausfeld Authorized Service Center. Freight costs, if any, must be borne by the purchaser.
  • Use reasonable care in the operation and maintenance of the pressure washer as described in the owner’s manual(s).

WHEN WARRANTOR WILL PERFORM REPAIR OR REPLACEMENT UNDER THIS WARRANTY: Repair or replacement will be scheduled and serviced according to the normal work flow at the servicing location, and depending on the availability of replacement parts.This Limited Warranty applies in the U.S., Canada and Mexico only and gives you specific legal rights. You may also have other rights which vary from state to state or country to country.

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Maxus Tools 5-Year Limited Warranty

1-3 Year coverage on most wear items (see product specific warranty information for more details)

90-Day/No Coverage on unique and specific wear items (see category specific warranty information below for more details)

Responsibilities of purchaser under warranty:

  • Please call 1-888-Maxus4U (1-888-629-8748) for warranty assistance
  • Provide dated proof of purchase and maintenance records
  • Portable product must be delivered or shipped to the nearest Maxus Authorized Service Center. Freight costs, if any, must be borne by the purchaser
  • Use reasonable care in the operation and maintenance of the products as described in the owners manual(s)

When warrantor will perform repair or replacement under this warranty: Repair or replacement will be scheduled and serviced according to the normal work flow at the servicing location, and depending on the availability of replacement parts.

See below for category specific information:

Gas Engine Products: The gas engines used on MAXUS products are covered by the engine manufacturers warranty.

Pressure washers: No coverage - wear item such as high pressure hose and spray tips

Welders:

  • 5 year warranty - transformer and rectifier
  • 3 year warranty - Specific wear items include the entire welder excluding clamps, welding gun, electrode holder, cables, accessories packed with welder
  • 90 day warranty - welding clamp, MIG gun, electrode holder, accessories, welding cables
  • No coverage - wear/consumable items such as contact tips, nozzles, gun liners, drive rollers, felt wire cleaner

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Black Max Pressure Washer Warranty

1 Year coverage (see product specific warranty information for more details)

Responsibilities of purchaser under warranty:
LIMITED NON-ENGINE WARRANTY STATEMENT OWT Industries, Inc. warrants to the original retail purchaser of this BLACK MAX® brand pressure washer in the United States of America, Canada or Mexico that the pressure washer is free from defect in material and workmanship, and agrees to repair or replace, at OWT Industries, Inc.’s discretion, any defective product free of charge within this time period from the date of purchase:

One year if the product is used for personal, family or household use.

This warranty extends only to an original retail purchaser and commences on the date of the original retail purchase.

Any part of this product found in the reasonable judgment of OWT Industries, Inc. to be defective in material or workmanship will be repaired or replaced during the warranty period, without charge for parts and labor, by an authorized service center for BLACK MAX® brand pressure washers (Authorized BLACK MAX® Service Center). The product, including any defective part, must be returned to an Authorized BLACK MAX® Service Center within the warranty period. The expense of delivering the product to the service center for warranty work and returning it back to the owner after repair or replacement will be paid for by the owner. OWT Industries, Inc.’s responsibility with respect to warranty claims is limited to making the required repairs or replacements and no claim of breach of warranty shall be cause for cancellation or rescission of the contract of sale of any BLACK MAX® brand pressure washer.

Keep your sales receipt. Proof of purchase will be required to substantiate any warranty claim. All warranty work must be performed by an Authorized BLACK MAX® Service Center. This warranty does not cover any product that has been subject to misuse, neglect, negligence, accident, that is used for rental or commercial purposes, or that has been operated in any way contrary to the operating instruction in the operator’s manual. This warranty does not apply to any damage to the product that is the result of normal wear, alteration, modification, improper maintenance, use of unauthorized replacement parts, or service provided by anyone other than an Authorized BLACK MAX® Service Center.

In addition, this warranty does not cover:
A. Tune-ups – Air filters, gas filters, spark plugs
B. Engine – Your product is equipped with an engine that is covered exclusively by a separate warranty from the engine manufacturer. Please refer to the engine manual included with the product for warranty information related to the engine.
C. Wear items – Hoses, connector fittings, spray nozzles, wheels, spray wand, detergent bucket, detergent tank

OWT Industries, Inc. reserves the right to change or improve the design of any BLACK MAX® brand pressure washer without assuming any obligation to modify any product previously manufactured. ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE STATED WARRANTY PERIOD. ANY SUCH IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY to the greatest extent permitted under applicable law. OWT Industries, Inc. ASSUMES NO RESPONSIBILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OWT Industries, Inc.’S OBLIGATION UNDER THIS WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AND OWT Industries, Inc. DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR THEM ANY OTHER OBLIGATION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONs MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To locate your nearest Authorized BLACK MAX® Service Center, dial 1-866-340-3912

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BRIGGS & STRATTON POWER PRODUCTS GROUP, LLC PRESSURE WASHER OWNER WARRANTY POLICY

Briggs & Stratton Power Products Group, LLC will repair or replace, free of charge, any part(s) of the pressure washer that is defective in material or workmanship or both. Transportation charges on product submitted for repair or replacement under this warranty must be borne by purchaser. This warranty is effective for the time periods and subject to the conditions stated below. For warranty service, find the nearest Authorized Service Dealer in our dealer locator map at BRIGGSandSTRATTON.COM

THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR FROM PURCHASE, OR TO THE EXTENT PERMITTED BY LAW. ANY AND ALL IMPLIED WARRANTIES ARE EXCLUDED. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. Some states or countries do not allow limitations on how long an implied warranty lasts, and some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country

WARRANTY PERIOD

  • Consumer Use: 2 YEARS
  • Commercial Use: 90 DAYS

The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the period of time stated above. “Consumer use" means personal residential household use by a retail consumer. “Commercial use" means all other uses, including use for commercial, income producing or rental purposes. Once equipment has experienced commercial use, it shall thereafter be considered as commercial use for purposes of this warranty.

NO WARRANTY REGISTRATION IS NECESSARY TO OBTAIN WARRANTY ON BRIGGS & STRATTON PRODUCTS. SAVE YOUR PROOF OF PURCHASE RECEIPT. IF YOU DO NOT PROVIDE PROOF OF THE INITIAL PURCHASE DATE AT THE TIME WARRANTY SERVICE IS REQUESTED, THE MANUFACTURING DATE OF THE PRODUCT WILL BE USED TO DETERMINE THE WARRANTY PERIOD.

ABOUT YOUR WARRANTY

We welcome warranty repair and apologize to you for being inconvenienced. Any Authorized Service Dealer may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. For example, warranty service would not apply if equipment damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, the warranty is void if the manufacturing date or the serial number on the pressure washer or engine has been removed or the equipment has been altered or modified. During the warranty period, the Authorized Service Dealer, at its option, will repair or replace any part that, upon examination, is found to be defective under normal use and service. This warranty will not cover the following repairs and equipment:

  • Normal Wear: Outdoor Power Equipment, like all mechanical devices, needs periodic parts and service to perform well. This warranty does not cover repair when normal use has exhausted the life of a part or the equipment
  • Installation and Maintenance: This warranty does not apply to equipment or parts that have been subjected to improper or unauthorized installation or alteration and modification, misuse, negligence, accident, overloading, overspeeding, improper maintenance, repair or storage so as, in our judgment, to adversely affect its performance and reliability. This warranty also does not cover normal maintenance such as air filters, adjustments, fuel system cleaning and obstruction (due to chemical, lime, dirt, and so forth).
  • Other Exclusions: This warranty excludes wear items such as quick couplers, seals, o-rings, pumps that have been run without water supplied or damage or malfunctions resulting from accidents, abuse, modifications, alterations, or improper servicing or freezing or chemical deterioration. Accessory parts, such as guns, hoses, nozzle extensions (wands), and nozzles, are excluded from the product warranty. This warranty excludes used, reconditioned, and demonstration equipment and failures due to acts of God and other force majeure events beyond the manufacturers control.

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GENERAC POWER SYSTEMS “TWO YEAR” LIMITED WARRANTY FOR PRESSURE WASHERS


For a period of two years from the date of original sale, Generac Power Systems, Inc. (Generac) warrants its Pressure Washers will be free from defects in materials and workmanship for the items and period set forth below. Generac will, at its option, repair or replace any part which, upon examination, inspection and testing by Generac or a Generac Authorized Warranty Service Dealer, is found to be defective. Repair or replacement pursuant to this limited warranty shall not renew or extend the original warranty period. Any repaired product shall be warranted for the remaining original warranty period only. Any equipment that the purchaser/owner claims to be defective must be returned to and examined by the nearest Generac Authorized Warranty Service Dealer. All transportation costs under the warranty, including return to the factory, are to be borne and prepaid by the purchaser/owner. This warranty applies only to Generac Pressure Washers and is not transferable from original purchaser. Save your proof-of-purchase receipt. If you do not provide proof of the initial purchase date, the manufacturer’s shipping date of the product will be used to determine the warranty period.

***This Warranty only applies to units sold for use in the US and Canada.***

WARRANTY SCHEDULE

Consumer applications are warranted for two (2) years.

CONSUMER APPLICATION

YEAR ONE – Limited comprehensive coverage on Labor and Part(s) (proof of purchase and maintenance is required):

  • • All Components

YEAR TWO - Limited comprehensive coverage on Part(s) (proof of purchase and maintenance is required):

  • • Engine only – Major components including: Block, head, crank, cam, rods and pistons.

NOTE: For the purpose of this warranty “consumer use” means personal residential household or recreational use by original purchaser. Any use of the Pressure Washer in a commercial or rental application will void the warranty.

GUIDELINES

  • • The customer is responsible to read and follow all operating instructions.
  • • Products that are damaged due to improper operation, will not be covered by warranty. This includes water pump components that are started without the required water flow and pressure.
  • • The customer will be responsible to transport the product to an authorized Generac repair facility for all Warranty All Components.
  • • Verification of maintenance may be requested for coverage of Warranty Repairs.
  • • Warranty Labor Rates are based on normal working hours. Additional costs for overtime, holiday or emergency labor costs for repairs outside normal business hours will be the responsibility of the customer.
  • • Warranty Parts shipment costs are reimbursed at ground shipment rates. Costs related to requests for expedited shipping will be the responsibility of the customer.

THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:

  • • Generac pressure washers that utilize non-Generac replacement parts.
  • • Costs of normal maintenance and adjustments.
  • • Failures caused by any contaminated or improper fuels, oils or lack of proper oil levels.
  • • Repairs or diagnostics performed by individuals other than Guardian/Generac authorized dealers not authorized in writing by Generac Power Systems.
  • • Failures due, but not limited, to normal wear and tear, accident, misuse, abuse, negligence or improper use. As with all mechanical devices, the Generac engines need periodic part(s) service and replacement to perform as designed. This warranty will not cover repair when normal use has exhausted the life of a part(s) or engine.
  • • Failures caused by any act of God and other force majeure events beyond the manufactures control.
  • • Water freezing in the pump (water must be drained from the pump at the end of the season in freezing climates).
  • • Damage related to rodent and/or insect infestation.
  • • Products that are modified or altered in a manner not authorized by Generac in writing.
  • • Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s).
  • • Failure due to misapplication.
  • • Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
  • • Rental equipment used while warranty repairs are being performed.
  • • Starting batteries, fuses, filters, light bulbs and engine fluids.

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, SPECIFICALLY, GENERAC POWER SYSTEMS MAKES NO OTHER WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranties which are allowed by law, shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser/owner.

GENERAC POWER SYSTEMS ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC POWER SYSTEMS BE LIABLE FOR ANY INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC POWER SYSTEMS, INC. NEGLIGENCE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to purchaser/owner. Purchaser/owner agrees to make no claims against Generac Power Systems, Inc. based on negligence. This warranty gives purchaser/owner specific legal rights. Purchaser/owner also may have other rights that vary from state to state.

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POWERWASHER | TASKMASTER LIMITED WARRANTY


NEW: This Product is warranted by us to the original retail consumer against defects in material and workman-ship for a period of ONE YEAR on the machine, 90 DAYS on the gun, hose, lance and ground-fault circut-interrupter (GFCI); effective from the date of retail purchase and is not transferable. This warranty applies only to products used in consumer applications. This warranty does not apply to commercial or rental applications

RECONDITIONED: This Product is warranted by us to the original retail consumer against defects in material and workman-ship for a period of 90 Days.

Please complete and return enclosed customer information card so that we can reach you in the unlikely event a safety recall is needed. Register by Internet at www.power-washer.us. Return of this card is not required to validate this warranty.

WHAT IS COVERED

Replacement parts and labor. Please note that we reserve the right to repair or replace the product as we deem appropriate

WHAT IS NOT COVERED

This warranty does not include such parts as nozzles which must be replaced as part of normal maintanance of the equiptment, rather than result of a defect. transportation charges to warranty center for defective products. Transportation charges to consumer for repaired products. Damages caused by abuse, accident, improper repair, or failure to perform normal maintanance. Use of improper chemicals or noncompliance with the operators manuals instructions. Sales outside the United States or Canada. Any other expence including consequential damages, incidental damages, or incidental expences, including damage to property. Some states do not allow the exclusion or limitation of incidental or consiquenctial damages, so the above limitation or exclusion may not apply to you. This warranty does not cover damage resulting from failure to observe any of the following conditions:

  • The inlet water pressure must be between 20 and 100 PSI
  • The inlet water tempature must not exceed 90 Degrees F.
  • The unit should not be stored in areas where tempatures may drop below 40 Degrees F.

IMPLIED WARRANTIES

Any implied warranties, including the implied warranties of Merchantability and fitness for a particular purpose, are limited in duration to one year on the machine, 90 days on the gun, hose, lance and GFCI; effective from the date of retail purchase. Some states do not allow limitations on how long an implied warranty lasts, therefore, the above limitation may not apply to you.

HOW TO OBTAIN WARRANTY SERVICE:

Contact customer service department at: customerservice@power-washer.us

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SIMPSON PRESSURE WASHER LIMITED WARRANTY

At SIMPSON CLEANING SYSTEMS, we distribute top quality industrial / commercial / personal pressure washers that are designed for heavy-duty use, maximum reliability, durability, and long life. Our pressure washers are built for all duty applications and steady use due to higher quality levels.

The manufacturer of this product agrees to repair or replace designated parts that prove defective within the warranty period of one (1) year listed in the chart below. Specific limitations/extensions and exclusions apply, and are listed in the chart on page 18. This warranty covers defects in material and workmanship and not parts failure due to normal wear; abuse; accidental damage; negligence; improper use, maintenance, and storage. To make a claim under the terms of the warranty, all parts said to be defective must be available or returned (if requested) to SIMPSON® CLEANING SYSTEMS designated Warranty Service Center for warranty inspection. The judgments and decisions of the Warranty Service Center concerning the validity of warranty claims are final.

These warranties pass through to the end user. As a factory authorized and trained Warranty Service Center the factory will honor the terms of all component warranties and satisfy claims of the appropriate warranty provisions.

Normal wear items include, but are not limited to, Valves and Seals, which are not covered by this warranty.

This Warranty replaces all other warranties, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose and all such warranties are hereby disclaimed and excluded by the manufacturer. The Manufacturer’s warranty obligation is limited to repair and replacement of defective products as provided herein and the Manufacturer shall not be liable for any further loss, damages, or expenses – including damages from shipping, accident, abuse, acts of God, misuse, or neglect. Neither is damage from repairs using parts nor purchased from the manufacturer or alterations performed by non-factory authorized personnel. Failure to install and operate equipment according to the guidelines put forth in the instruction manual shall void warranty.

This warranty does not cover the following: damage resulting from shipping (claims must be filed with freighter), accident, abuse, act of God, misuse, or neglect. Neither is damage from repairs or alterations performed by non-factory authorized personnel or failure to install and operate equipment according to the guidelines put forth in the instruction manual.

The manufacturer will not be liable to any persons for consequential damage, for personal injury, or for commercial loss.

Simpson high pressure pumps

Seven (7) years on pump workmanship or defect in matterial. Lifetime on forged brass manifold against freezing. Warranty does not apply to failures on other pump parts due to:

  • Freight damage
  • Freeze damage
  • Damage caused by parts or accessories not obtained from / or approved by Simpson
  • Normal wear of moving parts or components affected by moving parts

Engines

Covered by engine manufacturer warranty. See engine manual.

Electric motors

One (1) year from date of first start up

Burners (hot water machines)

One (1) year from date of first start up

Hot water burner coil (hot water machines)

Five (5) years from date of first start up

Frame

One (1) year from date of first start up

Accessories

Ninety days (90). Includes tips, guns, wands

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