Warranties
- Rapid Exchange Program
- New Electric - After 30 day return period
- New Gas - After 30 day return period
- Limited 12 month warranty - New Electric pressure washers
- Limited 12 month warranty - New Gas pressure washers
- CPO 30 day money back guarantee - Factory Reconditioned pressure washers
- Register your Karcher product
Karcher Rapid Exchange Program - New Electric pressure washers
Karcher offers the Rapid Exchange Program for all New Karcher electric pressure washers. The Rapid Exchange Program bypasses the hassles of a traditional repair program by providing a quick and free replacement for a pressure washer that requires in-warranty repairs. Instead of making you wait for the repairs, Karcher will send you a replacement unit that has been thoroughly examined and certified by their quality assurance team. In the event that they do not have a replacement model that exactly matches your model, a comparable or upgraded unit in performance and value from their current product range will be sent to you. This program is provided at no additional cost to you..
New Electric - After the 30 day "No questions asked" return period
New Gas - After the 30 day "No questions asked" return period
Limited 12 month warranty - New Electric pressure washers (Karcher K-Series)
This Karcher product is warranted by Karcher to be free of defects in workmanship and materials under normal use for a period of one (1) year on parts and labor.
Specific warranty applies to:
- Electric motors and pumps carry a one (1) year parts and labor warranty.
- Frames, handles and other structural components carry a one (1) year parts and labor warranty.
- Electrical components, switches, etc. will be warranted for one (1) year on parts and labor.
- Standard accessories and attachments are warranted for a ninety (90) day period.
- Any commercial, industrial or rental use of this equipment will reduce the warranty to thirty (30) days.
The warranty period is calculated from the date of purchase by the end user and covers cost for replacement parts / equipment and warranty labor performed. In order to verify a warranty situation, the machine must be evaluated by Karcher Customer Support by calling 1-800-537-4129. A copy of the original purchase receipt or gift receipt from the original retailer must also accompany the warranty claim..
Karcher's obligation under this warranty shall strictly be limited, at Karcher's option, either to repair or exchange through Karcher's Rapid Exchange Program, during the warranty period any product which, in the opinion of the manufacturer, shows defect in workmanship or material. To learn more about the Rapid Exchange Program, please visit www.karcherresidential.com. All decisions of Karcher with regard to this limited warranty shall be final.
This warranty does not cover:
- Merchandise sold as reconditioned, used, demonstration or floor models.
- Merchandise purchased on eBay and other online auction web sites.
- Damage caused by misuse, neglect, accident, abuse, improper handling, freezing, normal wear and tear or non-compliance with operator's manual.
- Damage caused by water sediment, contaminated water supply or use of chemicals and detergents not approved by or recommended by Karcher.
- Damage caused by acts of nature such as floods, fires, earthquakes, lightning strikes, etc.
- Devices or accessories not distributed or approved by Karcher. Any use of such said devices or accessories will void implied warranty.
- Repairs made by the end user or any service center not authorized by Karcher. Any such tampering with Karcher equipment or accessories will void the implied warranty.
- Any cost for shipping by the customer or authorized service center of the alleged defective part or equipment.
This warranty is non-transferable and applies only to products purchased through a Karcher authorized reseller in the United States and Canada. This warranty gives you specific legal rights. You may have other rights, which vary by country and state/province.
Limited 12 month warranty - New Cold water gasoline pressure washers (Karcher G- and HD-Series)
This Karcher product is warranted by Karcher to be free of defects in workmanship and materials under normal use for a period of one (1) year on parts and labor.
Specific warranty applies to:
- Pumps are warranted for one (1) year on parts and labor.
- Frames, handles and detergent tanks, as well as other structural components, carry a one (1) year parts and labor warranty.
- Standard accessories and attachments are warranted for a ninety (90) day period.
- Any commercial, industrial or rental use of this equipment will reduce the warranty to ninety (90) days.
The warranty period is calculated from the date of purchase by the end user and covers cost for replacement parts / equipment and warranty labor performed. In order to verify a warranty situation, the machine must be evaluated by an Authorized Karcher Service Center. A copy of the original purchase receipt or gift receipt from the original retailer must also accompany the warranty claim. To locate the nearest authorized Karcher service center, please visit our website at www.karcherresidential.com.
Karcher's obligation under this warranty shall strictly be limited, at Karcher's option, either to replace or repair, through Karcher direct or through an Authorized Karcher Service Dealer without charge during the warranty period any part, which in the opinion of the manufacturer, shows defect in workmanship or material. Service will be scheduled according to the normal work flow and business hours at the service center, and availability of replacement parts. All decisions of Karcher with regard to this limited warranty shall be final.
This warranty does not cover:
- Merchandise sold as reconditioned, used, demonstration or floor models.
- Merchandise purchased on eBay and other online auction web sites.
- Damage caused by misuse, neglect, accident, abuse, improper handling, freezing, normal wear and tear or non-compliance with operator's manual.
- Damage caused by water sediment, contaminated water supply or use of chemicals and detergents not approved by or recommended by Karcher.
- Damage caused by acts of nature such as floods, fires, earthquakes, lightning strikes, etc.
- Devices or accessories not distributed or approved by Karcher. Any use of such said devices or accessories will void implied warranty.
- Repairs made by the end user or any service center not authorized by Karcher. Any such tampering with Karcher equipment or accessories will void the implied warranty.
- Any cost for shipping by the customer or authorized service center of the alleged defective part or equipment.
- Reconditioned Products
This warranty applies only to parts and equipment manufactured by Karcher. Equipment provided, but not manufactured by Karcher (such as gasoline engines) are subject to warranties and service through said manufacturers' service centers according to the terms and conditions provided by the respective original equipment manufacturer. Karcher is not authorized and has no responsibility to provide warranty service for such equipment.
This warranty is non-transferable and applies only to products purchased through a Karcher authorized reseller in the United States and Canada. This warranty gives you specific legal rights. You may have other rights, which vary by country and state/province.
30 Day CPO Money Back Guarantee - Reconditioned Pressure Washers
We are committed to customer satisfaction. All our products are covered by CPO's 30 Day Money Back Guarantee.
If you aren't happy with your purchase, send it back unused within 30 days and we will refund the amount of the merchandise ordered.
Please note that CPO's 30 Day Money Back Guarantee is for the amount of the merchandise ordered and does not cover any additional expenses related
to installation, materials, etc. The customer is responsible for the return shipping costs unless an incorrect or defective product was shipped. Click here for more information on our return policy.
For further assistance or questions about our CPO 30 Day Money Back Guarantee please call toll free 1-800-714-0918
For your nearest independent Authorized Karcher Service Dealer Center in the USA or Canada please call (800) 537-4129.
This warranty is non-transferable and applies only to products purchased through a Karcher authorized reseller in the United States and Canada. This warranty gives you specific legal rights. You may have other rights, which vary by country and state/province.
To register your pressure washer online, click here. Online registration is quick, free and provides you with a confirmation email for your records.



